FAQ's

1. What type of jewelry does Cayra.in offer?
We specialize in modern, timeless jewelry designed for everyday elegance. Our collection includes delicate pendants, earrings, bracelets, and statement pieces crafted with care.

2. Is the jewelry safe for daily wear?
Yes, our jewelry is crafted for everyday use with high-quality materials. However, we recommend avoiding direct contact with perfumes, chemicals, or water to maintain its shine and durability.

3. How can I place an order?
Simply browse through our collections, add your favorite pieces to the cart, and proceed to checkout. Payments can be made securely through our trusted payment gateways.

4. Do you offer Cash on Delivery (COD)?
Currently, Cayra.in offers only prepaid payment options for secure and smooth transactions. COD may be introduced in the future.

5. How long will it take to receive my order?
Orders are processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location. You will receive a tracking link once your order is shipped.

6. Can I return or exchange an item?
Yes, returns are accepted within 7 days of delivery, provided the item is unused, in its original condition, and with all tags intact. Customized or personalized items are non-returnable unless defective.

7. How do I care for my jewelry?
Store your jewelry in a soft pouch or box when not in use. Avoid exposure to moisture, perfumes, and harsh chemicals to preserve its shine and finish.

8. How can I contact customer support?
For any queries or assistance, you can reach us at support@cayra.in. Our team will be happy to help you.